[RFC] Karma Delegate dashboard to improve delegate accountability and participation

gm!

I’m Mahesh Murthy, founder of Karma. We build governance tools for DAOs, specifically aimed at delegates. I saw a few threads on the forum with initiatives to improve voter participation. I would like to put forth a proposal for the DAO to utilize Karma’s delegate dashboard product to solve the problem of voter apathy and accountability. Please find the details below.

Summary

Karma would like to implement a custom delegate dashboard that can be used by the Shutter DAO and the community to onboard delegates, get visibility into their activities, hold them accountable, improve voting participation and further decentralize the DAO.

Abstract

Karma will set up the delegate dashboard for contributors to sign up and update their profile. Our team will work with the DAO and index all the systems where delegate activity can be tracked. This will include voting systems, discourse forum, Discord and anything else that contributors are active in. The aggregated stats will be updated on a daily basis and displayed in the dashboard for the community to monitor. Token holders can utilize this information to find the right candidate to delegate their voting power to.

Motivation

Effective governance in a DAO requires a diverse group of governance participants, each bringing their unique perspectives and expertise to the table. To ensure that all voices are heard, it’s crucial to remove any friction that may discourage potential delegates from signing up to participate.

At the same time, token holders need guidance in choosing the right delegates to represent their interests. Once elected, delegates have a duty to act in the best interests of the DAO, and transparency is key to building trust and accountability within the community. By providing visibility into their activities and decision-making processes, delegates can earn the trust of the token holders they serve.

To help delegates improve their participation and overall governance, it’s essential to track and analyze key metrics. This data can be used to identify areas of improvement and optimize decision-making processes, ultimately leading to better outcomes for the DAO.

At Karma, we understand the importance of these issues and have developed a dashboard that addresses them head-on. Our platform streamlines the delegate sign-up process, provides guidance for token holders, and offers detailed metrics and insights to help delegates improve their performance. With Karma, we believe that effective governance in a DAO is not just possible, but within reach.

Specification

The implementation of the dashboard involves 3 steps which are explained below.

  1. Indexing Contributions

Karma will index Shutter DAOs sources relevant to DAO governance contributions. These can include (but are not limited to):

  • Voting contracts
  • Delegation contracts
  • Forum
  • Any other systems that are used

b) Contribution Scoring (optional)

For a simplified review of governance activity and possible follow-up actions (e.g. allocation of voting power), Karma aggregates different contribution data and calculates scores for each delegate.

You can find a few DAO scoring weights here: reputation-scores/src/score at main · show-karma/reputation-scores · GitHub

Final scoring results can be seen here: Arbitrum DAO Contributors Leaderboard

Note: As governance contributions vary from DAO to DAO and have different significance in them, the scoring will be customized in close coordination with the Shutter team. The scoring logic is open source so that anyone can audit and verify the scores at all times. The aggregated data is exposed through APIs and can be freely integrated with other applications as needed.

c) Insights and Delegation on custom Contribution Dashboard

A custom branded dashboard (hosted on Shutter DAO’s subdomain) will be set up to display delegate stats.

Features of the custom dashboard include:

  • Delegate onboarding flow
  • Ability to link social handles (Forum, Discord Handle)
  • Update delegation pitch and interests
  • Display Voting stats, history and voting reasons for each proposal
  • Display Forum stats
  • Contribution Scores (optionally)
  • Integration with Snapshot delegation
  • Ability for token holders to delegate directly from the dashboard
  • In Depth insights about delegates
  • Auto tag inactive delegates
  • Custom discourse plugin to display delegate stats

Example: Optimism Delegation Dashboard

Rationale

We are confident the seamless onboarding and deep insights we provide about the contributors will help attract more contributors, strengthen governance and ultimately help the DAO grow.

Considerations

The cost for implementing and managing the dashboard will be $15k for one year.

Our team has experience building large scale applications in the blockchain ecosystem for many years. We have already implemented dashboards for a number of DAOs. You can find all the custom delegate dashboard we have built at Explore DAOs on Karma.

Our Delegate dashboards are used by DAOs to gain visibility into delegate activity, hold them accountable and improve participation. Our product is also being used to track and compensate delegates.

If there is any interest in adopting Karma dashboards for Shutter, I would be glad to join the community call and demo the product.

I think this is an interesting proposal. What would be the costs after year one?

Thanks @d0z3y. It will be the same cost on annual basis.

I would also like to share details about the Discourse forum plugin we have built that might be of interest to the DAO.

We have a Discourse forum plugin that is used by DAOs such as ENS and Gitcoin on their forums that can be installed by Shutter on this forum. The features of the plugin are:

1. Banner displaying the proposals up for vote in the DAO

It is difficult for delegates to keep track of the proposals that are live for voting. To solve this problem, the plugin displays a banner at the top of the home page with proposals that are currently live. This can help the delegates easily navigate to the voting platform and cast their votes.

You can see below the active proposals currently on ENS forum

2. DAO participation stats of forum users

When interacting with other members on the forum, it is valuable for members to know who they are interacting with. Our plugin fetches advanced stats such as voting power, voting percentage, Karma score and other stats of delegates and displays right in the forum. They can be seen on any user’s profile page and also by clicking on their avatar.

The goal of this plugin is to enhance governance and we believe using this plugin can be beneficial to Shutter DAO.

Cost: The cost for the plugin is $10k for first year and $8k for second year. This will include indexing all the delegate data across various platforms, aggregating the stats and exposing it so the plugin can display the information.

Posting second screenshot here because the forum doesn’t allow me to include two images in a post

I can confirm that ENS has had a positive experience with this plugin and with Mahesh and the Karma team.

The banner is helpful during proposal times because it surfaces the most relevant proposal info in real time, and the profile enhancements allow anyone to click on a forum user and see their delegated votes as well as recent participation.

Anyone interested is welcome to visit the ENS Forum now while we have some proposals live, here Link to ENS Forum

Also, click on any delegate’s icon and see their recent participation.

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